SDG Website Privacy Policy

This Privacy Policy (“Policy”) explains the way in which SDG (“we”, “our”, or “us”) collects, uses, and shares your information when you utilise our services. This policy applies to our websites, emails, and other interactions (for example, customer service inquiries, user conferences, etc.) you may have with SDG. If you do not agree with the terms, do not access or use our services, websites, or any other aspect of SDG’s business.

1. INFORMATION WE COLLECT

We gather information about you when you provide it to us, and when you use our services.

Information you provide to us: We collect information that you voluntarily provide us with, such as when creating an account or purchasing services.

Account and Profile Information: The account registration process requires you to provide certain information, including your name, company name, industry, job role, email address, and phone number. In some cases, you may provide additional information such as billing and shipping addresses and payment details.

Content: We collect and store content that you create, input, submit, post, upload, transmit, store or display in the process of using our Services. Such content may include any personal or other sensitive business information you choose to include.

Communications: If you communicate with us via email, social media, or other means, we may keep a record of those correspondences.

Information we collect when you use our Services: We collect information about how and when you use our Services.

Your use of the Services: We log usage data when you visit or otherwise use our Services, including our websites and app interfaces, such as when you view or click on content, perform a search, or install one of our desktop plugs. We use logins, cookies, and similar technologies to log this data.

Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This includes IP addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other usage information about the use of our Services, including a history of the pages you view.

2. HOW WE USE INFORMATION

To provide our Services: We use information about you to authenticate you when you log in, provide customer support, operate, maintain, and provide all of the features of our Services.

To communicate with you: We use your contact information to send communication via email, including responding to your comments, questions, and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.

To conduct marketing campaigns: We will use your email address and other personal information to send you marketing communications, subject to your marketing preferences and applicable law.

3. EMAIL MARKETING CAMPAIGNS

General: Email marketing is an integral part of our overall marketing strategy. We adhere to ethical and legal standards when conducting email marketing campaigns.

Opt-in policy: We strictly follow an opt-in policy for email marketing. We will only send you marketing emails if you have accepted our cookies terms and conditions and enter your email to any areas of our website.

Content of emails: Our marketing emails will always contain clear and concise information about who the email is from and the purpose of the email. Any promotional offers will be clearly marked.

Unsubscribe: Every marketing email will include an option for you to opt-out of receiving future emails. This process will be made as straightforward as possible for you.

Data use and sharing: Your data will be used and shared in accordance with this Privacy Policy. We will not sell or share your email addresses or other personal information with other companies for their independent use without your express permission.

4. DATA SECURITY

At SDG, we prioritise the security of your data. We use a variety of security technologies and measures designed to protect your information from unauthorised access, use, or disclosure. Despite these measures, no data transmission over the internet can be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of your data transmitted to our site.

5. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. We will always post the updated version on our website and would indicate the date of the latest update at the top of the Privacy Policy page.

6. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us. You can reach us by email at [email protected].

By accessing or using our Services, you are agreeing to these terms. Please read them carefully.

[this Policy is valid from 10/08/2023]